Shipping Policy
Everything about how True Baskett orders are processed, shipped and delivered inside the United States.
Last updated: August 11, 2026
United States Shipping
True Baskett currently serves customers through this storefront in the United States. Orders placed on this website are displayed and charged in USD.
Order Processing
Orders begin processing after payment is successfully authorized. Most orders are prepared for shipment within 1–3 business days. Orders placed on weekends or recognized US holidays may begin processing on the following business day.
Estimated Delivery
Standard US delivery generally takes approximately 5–10 business days after an order has been processed and dispatched. Carrier delays, severe weather, high-volume periods and other circumstances outside our control may affect delivery times.
Delivery estimates are estimates rather than guaranteed arrival dates.
Shipping Charges
Kids 360° main bundles qualify for free standard US shipping unless otherwise stated during checkout.
Any expedited shipping options, when available, will be displayed at checkout.
Shipping Confirmation
When tracking information becomes available, customers may receive shipment information using the contact details provided during checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. If you notice an error shortly after placing an order, contact support@truebaskett.com as quickly as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Delivery Issues
If your order appears delayed, lost or damaged in transit, contact us with your order number so our team can review the available shipment information and help determine the appropriate next step.
Contact
Shipping questions can be sent to: